Product Feedback Survey Template
A survey for collecting customer feedback on products and services.
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About This Template
What is a Product Feedback Survey Template?
A Product Feedback Survey Template is used to gather opinions, ratings, and suggestions from customers about a product or service. It helps organizations identify strengths and areas for improvement.
Who Is This For?
This template is ideal for:
- Product managers
- Customer support teams
- Businesses seeking to improve offerings
Using this template supports continuous product improvement and customer loyalty.
How to Use This Form
- 1 Click "Try This Template" to open it in the Optform editor.
- 2 Customize the questions, fields, and design to match your brand.
- 3 Set up conditional logic to personalize the experience for respondents.
- 4 Publish your form and share it via link, embed, or QR code.
- 5 Track responses in real-time from your Optform dashboard.
Best Practices for Feedback
- Time your feedback requests — send them shortly after the experience.
- Mix rating scales with open-ended questions for richer insights.
- Keep surveys under 5 minutes to maximize completion rates.
- Follow up on feedback to show respondents their input matters.
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