Optform Logo
Form Customer Support

Bug Report Form Template

A template to collect detailed bug reports from users and customers.

Try This Template

What's included

Free
No cost
Customizable
Full control
Responsive
All devices

About This Template

Bug Report Form Template

This template helps organizations gather comprehensive bug reports to improve their products and services.

What is a Bug Report Form Template?

A Bug Report Form Template is a standardized form for users to report software or product issues. It typically includes sections for describing the problem, steps to reproduce, and contact information.

Who Is This For?

This template is ideal for:

  • Software companies and product teams
  • Customer support departments
  • Users and customers reporting issues

Using this template ensures all necessary details are captured, making it easier to diagnose and fix bugs quickly.

How to Use This Form

  1. 1 Click "Try This Template" to open it in the Optform editor.
  2. 2 Customize the questions, fields, and design to match your brand.
  3. 3 Set up conditional logic to personalize the experience for respondents.
  4. 4 Publish your form and share it via link, embed, or QR code.
  5. 5 Track responses in real-time from your Optform dashboard.

Best Practices for Customer Support

  • Use dropdown menus to categorize issues for faster routing.
  • Include file upload options so users can attach screenshots or documents.
  • Set clear expectations about response times in the form.
  • Auto-assign tickets based on the category selected.

Live Preview

Interactive
0% completed

Preview template

Frequently Asked Questions

Related Customer Support Templates

Form

Incident Report Form Template

A structured template to document and report workplace incidents efficiently.

Form

IT Helpdesk Support Form Template

A standardized form for submitting and managing IT helpdesk support requests.

Form

Technical Support Form

A form for submitting and managing technical support requests.

Form

System Usability Form Template

A form for evaluating the usability and user experience of a system or software.

Browse all templates

Ready to create your form?

Start with this template and customize it to fit your needs. No coding required.

Get Started Free